ctg77 Terms & Conditions

General Introduction

These terms and conditions ("Terms") govern the use of the ctg77 platform and all services operated under it. By accessing the ctg77 website, creating an account, or using any game or service, you automatically agree to be fully bound by these Terms.

These Terms are written in Bengali and apply to users in Bangladesh. If you do not agree with any part of these Terms, please refrain from using any ctg77 services.

Eligibility & Age Requirement

To use ctg77's services, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age — for users aged 21 and above only
• You must have a valid account registered in your own name
• Your ctg77 account must not have been previously cancelled or banned
• Online gaming must not be prohibited by law in the region you are accessing from
• No third-party software or automated methods were used to create the account

ctg77 may request documents for age and identity verification at any time. Withdrawals may be put on hold until verification is complete. Participation in gambling by minors is strictly prohibited.

Account Registration

When registering with ctg77, you must provide accurate and complete information. Providing false or misleading information may result in immediate account closure and forfeiture of any deposited funds.

Single Account Policy

Each user may create only one account. Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited. If multiple accounts are detected, all accounts and associated balances will be cancelled.

Account Security

It is your responsibility to keep your login details secure. You should not share your password with anyone. If you notice any unauthorised access or suspicious activity on your account, contact [email protected] immediately.

Account Transfer Prohibited

Your ctg77 account may not be sold, transferred, or handed over to any other person. Only the registered account owner may log in.

Deposits & Withdrawals

All financial transactions on ctg77 are conducted in Bangladeshi Taka (BDT / ৳). For secure and fast transactions, we support only the following methods:

• bKash — Mobile Financial Service
• Nagad — Mobile Financial Service
• Rocket — Mobile Financial Service
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

Deposit Limits

The minimum deposit amount is ৳500 for each method. The maximum deposit limit depends on account tier and verification status.

Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Funds will be returned to the same account used for the original deposit via the relevant payment method.

Deposit & Withdrawal Security

ctg77 uses SSL encryption to keep all financial transactions secure. To prevent money laundering, we reserve the right to verify the source of transactions where applicable.

Bonuses & Promotions

ctg77 offers a welcome bonus for new members and various promotional offers for existing members. All bonuses are subject to the following conditions:

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; depositing ৳26,000 gives the maximum ৳15,000 bonus for a total balance of ৳41,000.

Wagering Requirement

To withdraw bonus funds, you must wager 20 (twenty) times the bonus amount — wagering is calculated on the bonus amount only, not the combined total of deposit and bonus. Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before withdrawal.

General Bonus Terms

• Each bonus offer must be used within a specified period
• Multiple bonus offers may not be used at the same time unless explicitly permitted
• If evidence of bonus abuse is found, the bonus will be cancelled
• ctg77 reserves the right to modify or withdraw any bonus offer
• If bonus terms change, the previous terms will continue to apply to bonuses already claimed

VIP Program

ctg77's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. By playing regularly, users advance to higher tiers and enjoy many benefits including weekly cashback. The weekly cashback is up to 0.3% at Bronze tier, up to 0.6% at Silver tier, up to 0.9% at Gold tier, up to 1.2% at Platinum tier, and up to 1.5% at Diamond tier.

Gaming Rules

All users must follow the Fair Play policy while playing on ctg77. Cheating, match-fixing, or any other misconduct is strictly prohibited.

Validity of Results

The outcomes of all games on ctg77 are determined by the Random Number Generator (RNG) set by the respective game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, etc.). If a game result becomes uncertain due to a technical error, ctg77 reserves the right to void the bet and refund the relevant funds.

Maximum Bet Limit

A maximum bet limit may be set for each game and event. If the set maximum bet limit is exceeded while wagering with a bonus balance, the associated winnings may be voided.

Connection Disconnection

If a game cannot be completed due to an internet disconnection, ctg77 will generally refund the bet amount. However, the outcome may vary depending on the game type and circumstances. The final decision on this matter rests at ctg77's own discretion.

Prohibited Activities

The following activities are strictly prohibited on the ctg77 platform. Violations will result in account cancellation and forfeiture of balances:

• Creating multiple accounts or using another person's account
• Using ctg77 for money laundering or illegal financial activities
• Bonus abuse — using specific betting patterns with the intent to gain bonuses
• Attempting hacking, phishing, or any form of technical fraud
• Playing games using automated bots, scripts, or software
• Threatening or harassing ctg77 staff or other users
• Exploiting any technical vulnerability in the platform
• Creating or managing an account on behalf of a minor

Privacy & Data Protection

ctg77 gives the highest importance to protecting users' personal information. To learn more about our policies on data collection, storage, and use, please visit the Privacy Policy page.

Information provided at account creation is used only for service delivery, identity verification, and fulfilling legal requirements. ctg77 does not sell personal information to third parties without user consent, but may provide information to authorities in compliance with legal directives.

All personal and financial information is kept secure through SSL encryption and modern cybersecurity measures.

Limitation of Liability

ctg77 will not be held liable in the following circumstances:

• Losses caused by internet disconnection or technical errors
• Unauthorised access to an account due to user negligence or carelessness
• Errors or failures in third-party game provider software
• Unforeseen events (Force Majeure) — natural disasters, government directives, etc.
• Issues arising from the user's device or software

In any circumstances, ctg77's liability will be limited to a maximum of the amount of the relevant transaction.

Account Closure & Suspension

ctg77 reserves the right to temporarily or permanently close any account without notice for the following reasons:

• Violation of any clause of these Terms
• Fraud, forgery, or dishonest conduct
• Bonus abuse or operating multiple accounts
• Failure to verify identity or age
• Failure to provide required documents after being requested

Voluntary account closure

Users may also request account closure at any time by contacting [email protected]. Verifiable balances may be withdrawn before account closure, however bonuses with incomplete wagering requirements will be cancelled.

Responsible Gaming Self-Exclusion

As part of responsible gaming, users may activate Self-Exclusion for a specified period. To learn more about this, please visit the Responsible Gaming page.

Changes to Terms

ctg77 reserves the right to amend, change, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

For significant changes, ctg77 will attempt to notify users via their registered email or through the platform. However, whether or not notice of any change is given, continued use of the website after changes have been made will be considered acceptance of the new terms and conditions.

Contact & Dispute Resolution

For any questions, complaints, or disputes regarding these terms and conditions, please contact ctg77's support team first:

• 24/7 Live Chat Support — via the platform
• Email: [email protected]
• Support is available in both Bengali and English

In matters of dispute resolution, ctg77's decision will be considered final, though this does not affect the user's fair rights. We are always committed to resolving issues through a fair and transparent process.

To learn more about ctg77, visit our About Us page.